Attract patients with real results, mitigate self-discharge, strengthen referral relationships,
and get a leg up on payer negotiations.
The Net Promoter Score is a quick way to see how satisfied patients are with the care received and their overall experience with the organization. Organizations that track Net Promoter Scores see a reduction in early patient self-discharge, an increase in patient satisfaction, and an increase in word-of-mouth referrals.
"The alerts and real-time dashboard turn this from a mere report into a management solution."
Zach Walston, PT, DPT, OCS, National Director of Quality & Research
Remind your referral sources that their patients are seeing optimal results. Automated Referral Reports support fast and customizable reporting of referred patient outcomes data to key stakeholders. With a few clicks you can easily share via email in PDF format to physicians, insurance companies, schools, employers, or other groups that are known referral sources.
Monthly NPS metrics are delivered to a designated recipient each month with the results filterable by organization, by clinic, or by clinician. Or, filter results by the number of closed episodes and see a breakdown of average number of visits, maximum number of visits, and minimum number of visits for each category of promoters, passives, or detractors.